Conflict Management Self-Diagnostic is Part 4 of Unlocking the Hidden Value of Conflict
Conflict management is an inevitable challenge for every company. The question is, is your company constructively managing first-order conflict, or are you letting it devolve into second-order conflict.
Not sure? Ask yourself the following questions about your organization:
- Are conflicts resolved through compromises that later unravel and drive more conflict?
- Do people agree during meetings, then go back to their offices and start lobbying to undermine a decision.
- Do team members complain behind closed doors about other team members being unreasonable?
- Do colleagues get frustrated with ongoing dialogue and become reluctant to discuss the issues?
If you witness these types of behaviors (see a full list of self-diagnostic questions to the right) in your company, then it is official, you have a conflict management problem that is preventing your company from realizing its true potential.
Download the Conflict Management Self-Diagnostic.

Conflict Management Self-Diagnostic is Part 4 of Unlocking the Hidden Value of Conflict